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Bridging the Gap Between Japan and the World Full Post View | List View

Connect your business with businesses in Japan economically, efficiently and knowledgeably today.

BizTalk: Published in the Journal of Knowledge Management

Well, it is official! Yesterday in the snail mail I received a thick package which contained the Journal Of Knowledge Management (JKM), Vol 12, No. 2 2008. This most prestigious journal, in the KM field holds many "current" research articles by people from around the world. And guess what? I'm in it! Yaaaay me! Need online proof? Check this out!

I wrote about this going to happen back in 360 in my post entitled, Naru Hodo, March 23, 2007, but it happened sooner than I had anticipated. I was thinking "Volume 12" meant December 2008, but I guess not.

After some editing to fit into the journal's style, it was accepted as "having value to the industry in terms of better understanding the field of Knowledge Management."

Here is a link to my article, Time for Change: Empowering organizations to succeed in the knowledge economy (damn that's a long title!) Even if you don't read the entire article, take a look at the abstract. It should give you insight into what I was working on. Download the PDF and just scroll through to get a feel for how this journal publishes. The colour scheme is quite nice, and I do like the layout a fair bit. The other articles are presented very well, and the knowledge inside is invaluable. If you like the layout and what it has to offer, feel free to subscribe.

It's here, it's published, and I hope that those who get this journal will find some nuggets of gold in what I wrote. If asked how I came to my conclusions, I can only say that I took the theory I learned, mixed it into the research that was out there, and then added a good dose of "Life-Systems Engineering Science" that I have learned from Brian Peskin and my best friend Khanada (of YES Supplements and PEO (formerly called EFA) fame) to come up with something that I believe would really work IN THE REAL WORLD.

Have a great business day!

Cam

Tags: cam, switzer, business, knowledge, management, biz-talk
Saturday May 10, 2008 - 01:22pm (JST) Permanent Link | 0 Comments
Mammanomics: How to get screwed in the global kitchen
This morning I saw a very interesting topic on the news: Japan has a butter shortage!
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My first thought was to write a post about this. Before I could get to it, Rob sent me an equally interesting link on the first recession ever that Starbucks is facing. You can read the article Rob sent me a link to, "The First Starbucks Recession" by the wonderfully propagandized news reporter TIME/CNN .
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In all honesty I don't like Starbucks coffee. It IS too bitter, exactly as the author of the article said at the end of his commentary. And in all honesty, even though The Starbucks CEO Schultz claims McD's coffee is "less than satisfactory" (he was quoted using the word "swill"), I have found that here in Japan, McDonald's Premium Roast is FAR BETTER than Starbucks' brewed coffee which is, in my opinion, "burned toast". They burn the shit out of their beans which leaves a horridly strong acidic aftertaste in the mouth. Sure, it works for latte's but not all of us want to dope ourselves up on cow hormones and get massive carb-induced sleepies (yes, milk is a BIG carb) from it.
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And soy latte's? HAHAHAHA. I've talked about how bad for us soy is, so you won't find me drinking that stuff! I have tried all cream latte's, but although I love the taste of cream, a grande cream sat like a huge lump of curds in my tummy and just rolled around there, making me feel ill. So I try the variety of brewed coffees and other "watered down shots" and stuff, but still, they are all too burned in flavour for my "Italian roast spoiled tastebuds". (Yes, it is true, the espresso in Italy is infinitely tastier than that at Starbucks).
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What I DO like about Starbucks is the atmosphere, a LOT. McDonalds sucks for "atmosphere" and the other coffee shops here are all smoke filled dingy dens, even if they do try to compete with Starbucks. Ugh. But the problem is as the Fox explained, the USA is soooo hard hit by deficit and "middle class cleansing" that the masses (the poor and the rich are at the opposite ends of the economic bell curve) simply cannot afford five bucks a cup!
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If you read that article, I think you will see that Schultz is not entirely on the mark with his assessment, because he is not taking into account that North Americans (Americans specifically) simply DO NOT HAVE THE CASH to go in for the "five bucks" on a regular basis anymore, and it is only getting worse.
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"We Japanese" learned through our 15 year repression all about becoming "recessioned". Now it's time for America and their big companies to feel the pinch along with all the consumers who may want to buy a "five bucks" but simply cannot...
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Back to my main topic of the day: butter and the amazing shortage in Japan!
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This is an easy lesson on global economics and even a "house mom" who gets sleepy at simply hearing the word "economics" should perk up her ears at this topic because it really DOES affect the household, the family and a whole lot more.
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It seems that Japan has basically "run out of butter" Yep. It was on the news this morning. It is a massive deficit of that creamy goodness stuff that goes in everything from the croissants and delicious breads the Japanese are maniacs for, to the buttery smoothness of tonkotsu raamen! The patisserie's are getting a fraction of what they need, or none at all. Schools have been forced to change school lunches because they can't get the breads they were using. Prices are rising, demand is strong... but there is NO SUPPLY.
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What happened?
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Economics.
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Global Economics to be more specific.
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FRIKKIN GLOBALIZATION if you want to know the truth! Globalization in all its glory that the economists and governments and businesses completely ignore when they make their decisions to cut costs by "going global" and importing products and services from overseas based solely on "price competition".
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Yep. Big business really screwed up this time, and it looks like it's going to take a long time to fix this mess.
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It is a serious problem.
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In the past, prices for milk in Japan started to go up. So butter manufacturers decided to buy from India and China. Well, guess what happened out there? Their GDP (income) has increased dramatically, and they are demanding more milk-related products, more grain-related products, more "obesity-related carbohydrates" just like we in the west. They are following on our heels quickly. But because their population is so vastly ginormous compared to ours in the west and here in Japan, the demand for these "new foods" like dairy, cheese in China which was until recently shunned as "not fit for human consumption" has created a giant vortex in the production so that prices have skyrocketed out there, as supply gets all sucked up.
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I can't blame this entirely on "out there" of course, because the consumption of "designer breads and pastries" as well as cheese products is skyrocketing here as well, eating up huge amounts of milk products before it ever gets turned into butter (the last thing on the milk-product food chain to be made).
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In the past Japan was buying a ton of milk from China and India to meet the demand, and throwing out the more expensive Japanese milk because nobody here would buy it at the high prices. Then prices out there went up as it does when more people want something (that was the economics lesson by the way, right there), and they stopped using the foreign milk.
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So the companies that produce butter have tried to return to using the now "cheaper" Japanese milk, but because they stopped using the J-Milk processors and dairy farms here a lot of dairies went teats up. So guess what that means? It means that now there is not enough supply here in Japan to be shunted off for butter production and for the first time ever, there is a SERIOUS shortage of butter. This is causing major problems across the land here, and not just in the home kitchen, but in retail as well.
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So, thanks to "globalization", we are not only screwing our blue and white collared middle class "bread winners", we are screwing all of the mamma's working hard to feed their children, keep within the budget and try to stay alive amid dwindling salaries, skyrocketing healthcare, and basic loss of position in the social bell curve.
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You can read this good article from the Japan Times Online, "Butter supplies running short at supermarkets" , written April 6th. Today, three days later, we are actually at a more dire situation than they let on here, as seen on TV news this morning.
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On a final note, I just want to say that I sure hope the Margarine manufacturers don't capitalize on this and "marketize" (brain wash through marketing) the kitchenplace to convince them (again) that margarine is "good for you". It isn't. It's one of the worst things you could EVER put in your mouth. A plastic food that won't ever rot is scary enough, but when you understand how it works on a biochemical level and takes over the receptors that require healthy Essential Fatty Acids that are found in butter, cheeses, proteins, eggs and stuff, and basically prevents the cells from GETTING what they really need... and you begin to see the true health nightmare that "no cholesterol!" margarine has done to our health. It is a true "fake food" not fit for even our worst nightmare enemies and ghouls!
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It's lunchtime, and I'm hungry so I'm heading over to the kitchen, going to open up the fridge and enjoy a nice cold slice of delicious (and expensive) designer butter.....
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Cam
Tags: globalization, food, cam, switzer
Wednesday April 9, 2008 - 12:48pm (JST) Permanent Link | 0 Comments
Biz Talk: Maslow's Hierarchy of Sandwiches
Maslow's hierarchy of needs is a theory in psychology that Abraham Maslow proposed in his 1943 paper A Theory of Human Motivation, which he subsequently extended to include his observations of humans' innate curiosity.
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Mr. Neuendorf has proposed Maslow's Hierarchy of Sandwiches based upon the "standard" five levels discussed by Abraham Maslow in his "classic" Hierarchy of Needs. I, have come to believe that there should be a new level, a sixth level, in order to further expand upon our needs through life.
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As we have moved out of the 20th and into the 21st century, the baby boomers who are now beginning to retire en masse no longer crave the complexities of life and are instead looking to "roll back the clock" to a time where life was simpler. And for this sense of "needs" we must look to a new sandwich to fulfill their desires...
Maslow's Hierarchy of Sandwiches
By Andrew Neuendorf
Stage Six added by Cameron Switzer
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S T A G E O N E
Mayo and Bread

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A subsistence sandwich, strictly for survival. The foundational food of the penniless poet who must silence the Sturm und Drang of the stomach long enough to contemplate where his next check will come from. The staple sandwich of the sociopath who maintains an ascetic lifestyle, keeping only two ingredients in his refrigerator while scrapbooking thousands of photos of as-of-yet-unspoken-to neighbors. Also, the prized sandwich of the mother of 14 on food stamps.

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S T A G E T W O
Bologna Sandwich
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When enough financial security has been achieved, meat can be slapped on top of what was previously a rudimentary meal. The newfound protein generates enough energy to stabilize and secure one's lifestyle. Bologna is the sandwich for budget-conscious lower-class and lower-middle-class folks who can feed their children pseudomeat while saving time on meal prep and avoiding the high prices of cooking gas.

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S T A G E T H R E E
Peanut Butter and Jelly
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Once stability arrives, people naturally pine for the comfort and intimacy offered by relationships. Few things belong together like peanut butter and jelly, which, when placed face to face, meld like an almost sexual union of opposites. Sticky and sweet no longer compete, but instead congeal into a mortar that warms the roof of the mouth while plugging the gaps in the heart's levee. The snack sandwich a giggling brother and sister share after Mom has cut off the crusts.

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S T A G E F O U R
Reuben
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Social and familial bonding, though important foundations, can only take people so far. Enter the Reuben, which fuels esteem and self-worth with its layered, corn-fed meats and melted cheeses. The sandwich sizzles on the grill like a Dionysian figure keeping his cool as he skates across Hades' fiery lake. The Reuben is so confident that it sports sauerkraut without fear of reprisal from finicky eaters. The sandwich for self-composed delicatessen-goers who order and eat while selling stocks on cell-phone headsets and slipping business cards into the pockets of attractive people 20 years their junior.

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S T A G E F I V E
Muffuletta
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When the needs provided by conventional sandwiches have all been satisfied, people begin to seek the whole loaf, which is ample enough to support a complex amalgam of ingredients, including layers of provolone, salami, and ham. Additionally, the muffuletta's olive-salad spread, a mixture of 13 ingredients, unites and surrounds the meat and cheese like a salty oversoul. A product of America's melting pot, the muffuletta is a global sandwich large enough to feed a table full of hungry immigrants who can set aside their differences and break bread in recognition of their common humanity. The muffuletta does not exist as a result of the stomach's emptiness, but was born from the fullness found deep inside us all.

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S T A G E S I X
BLT
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In Stage 6, the good life finally blends with the desire for the austere simplicity of our youth. The trials and tribulations of a hard life achieved, while facing the stresses of a dysfunctional social network that rewards not the hard working, but the unscrupulous have taken a toll on those who "have everything". Life is finally slowing down, but in a beautiful sunset sort of way where the last rays of sunshine burst forth before the crisp cool night envelopes the world. In order to provide this "soulful regeneration" into the later ages of the golden life in which we have lived, we no longer require the fulfilling muffuletta richness, but instead deem simplicity and austerity as the purest form one can attain.
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This would be STAGE SIX, and it would be expressed through the enjoyment of a bacon lettuce and tomato (BLT) sandwich, consisting of delicious crispy full-bodied bacon otherwise known as "food of the gods" between two slices of whole-wheat toast slathered in the mayonnaise of our youth to remind one of the good times enjoyed "just surviving". Add to that the zing of a thickly sliced piece of fresh tomato and some crispy lettuce. Top it off with a bit of salt and pepper to bring back the nostalgia of the former "spice of life" years and you have the perfect sandwich to enjoy through the much deserved golden era of life.
Tags: biztalk, business, cameron, strategy, switzer
Wednesday April 2, 2008 - 12:02pm (JST) Permanent Link | 0 Comments
Biz Talk: Meandering Through Carbon Offset Fantasies
Biz Talk: Meandering Through Carbon Offset Fantasies magnify

My friend Rob just wrote today a very good blog about the recent Prius Bashing that seems to constantly go around. Apparently (I didn't know this, but that's not surprising since he seems to know billions and billions of bits of information more than I do) there is a "Dust to Dust" report that compares the "total running costs" to the environment of a Toyota Prius to a Hummer and concludes that the Hummer is more efficient and better on the environment.

You can read the entire blog, entitled Cars here, and I recommend it. It's interesting, to say the least, especially because Dunnster always finds the most interesting controversies to share with us and he never ceases to amaze me.

As often happens to me when I have a bit of time to ponder, I started writing a comment. And then I edited it, and wrote some more, and some more and the next thing I knew it was a blog-in-a-blog. So, I extracted it from there, and decided to write it here instead so as not to take up too much space on his site. I'll go back and link this blog to my comment so those reading his excellent blog can pop over here if they wish to see my thoughts.

I know there are pros and cons to the system of businesses, industries, countries buying "carbon offset coupons", but if that money collected is actually USED for the improvement of CO2 reduction in some way, and not just considered a profit that goes back into the pockets of the investors, I think it could work.

If such were the case then it would be interesting I think, if individuals could do their part by purchasing environmentally-friendlier vehicles and at the same time a portion of their purchase price would be allotted to their receipt of carbon-offset coupons. This doesn't necessarily mean that the profits of the company have to decrease. If we were conscientious buyers, and wanted to buy into this system (after understanding it), then adding to the sticker price the option of purchasing carbon offset coupons when buying the vehicle would be a nice extra option, I feel.

The company could issue specific coupons in paper form, just as if we bought securities, that could be saved, traded, bought or sold openly on the market at market values, and it could become a new commodity that would be born every time we decided to invest in the improvement of the environment. Why not? If countries can print money and make it appear out of thin air, why not print "enviros" that can be used with other businesses as "points" for reducing future prices of other environmentally-friendly purchases? I like the concept. I'd buy into it.

It's just like when you purchase books from Amazon you get points that you can use to reduce your costs for future purchases. Why not be able to purchase carbon-offset enviros that would act in the same function and could be redeemed for discounts when purchasing certain products or services that were recognized to be produced by organizations who were doing their part in developing more environmentally-friendly goods?

Yes, we can change our light bulbs, drive less, turn off the lights, use less bottled water, turn our dishwater temperature down, stop using weed killer, reduce our plastic consumption, buy recycled tires, and more. No doubt there is a huge amount we as individuals can already do (and should be). I was shocked when I visited Bob in Asheville (where everyone buys "organic") to find out that ALL of their trash (glass, bottles, plastic, food, paper, everything) all goes out in one bag to the dump - shocked I tell you!

As I learned when my former company was applying for ISO14001 and we were studying about it, there is only so much reduction you can do before you can't do any more. It doesn't make sense to "suffer" to save the world, because that is not our lot in life. We should be able to prosper while working to improve the environment, and profit from it at the same time.

To actually be able to purchase more carbon offset (on a voluntary basis), would be an excellent way for those really interested in serving the environment further, those who have done all they can to reduce but still want to do more and not suffer from it (i.e. never use electricity), to do so.

How about this radical idea: Instead of paying a tithe to the church, don't you think "God" might prefer to see us keep our globe operating at a healthier level by buying carbon offset coupons? I'd like to think so.

When I was in Asheville, NC, I was looking into renting a car. One company (Alamo, I think) allowed us to choose a "carbon offset plan" which billed an extra $1.25/day for carbon offset. On the surface it looked like a good idea, but there was nowhere I could find in the site that told me where that extra money was going. Did Alamo plan to make us feel good by letting us "buy carbon offset", and in reality it was just going to go into their coffers? Or did they have a plan where they were using it to purchase offset coupons as a means to decrease their exhaust output on a "carbon-based basis"? I couldn't find so I didn't purchase. But I seriously considered choosing that over the other vehicles, even if it meant paying a little more per day. IF that money was going to true carbon offset in some way, and had it been explained, I would have paid extra to do my part on that scale.

So I think there is potential here for such a system for the individuals, and I hope that it eventually gets implemented in creative ways (not "creative accounting ways") that we, the boys and girls in the street can do just a little bit more to do our part. It's time to stop complaining about the destruction of our planet and start acting. All complaining does is bring back more destruction upon us; it serves no positive constructive purpose. If you believe that the energy you transmit out to the Universe comes back multiplied, what is the use of sending out negative energy? We need to act, to show our positive intent in order for that positive ripple to turn into a tsunami of change, rather than a tsunami of destructive force.

I think that the automakers could really lobby for a movement in this direction if they aren't already doing so and it would, in turn, be a good marketing tool for the environmentally conscious, as well as assist them to design and develop more models that have the energy-saving, or energy-replenishing concepts. After all, the faster they can get these new tech vehicles down in price to the mass-market price point, the faster we will all be able to switch over and make petroleum a "resource of the passed".

Couldn't Amazon.world find some creative way to introduce this into their point system? They have a monstrously successful business model with phenomenal logistics. I think that they probably could. Then for those of us who want to buy books online, Amazon.world could be our environmentally friendly choice which might give them a competitive advantage over other online bookstores (not for long, of course). I think they could do it, if they sat down with creative minds and worked it out. I would most definitely buy into that since I like this company already! (two books just arrived today, Eckhart Tolle's "A New Earth" and a Japanese novel for Mayu.)

But having said so, I don't think it would be good to be passed as a "carbon offset tax" where everyone was forced to do their part. Sure, it would force people to change their habits (one of the outcomes on economics as we know is to change habits by levying taxes and tolls, not just to make more money), having it as OPTIONAL would allow those who can to do so with a conscious mind, and those who were not at a point in their lives to do so, would not need to feel angry that their "hard-earned dollar" was being taxed even further for something they may not believe in. And it wouldn't be forcing people to do something they weren't ready for, so they would not need to feel resentment toward it.

Not everyone would go for this, and that's fine. Those that want to, should be able to do so, and those that don't, really shouldn't be forced. Not yet anyway. Maybe in the future when it needs to be forced if we are at such a point of global environmental crisis, but I would prefer to think that as people become more aware, they realize the merits of this system and come on board on their own accord, and with their own understanding and desire to do so. So much more can be accomplished when you WANT to do it, rather than when you are FORCED to do it against your will. "How much can I give for a dollar" as opposed to "How much can I take for a dollar", is a similar analogy.

Cam

Biztalk: Cutting Edge Customer Service
The other day I had a product failure.
The company took care of it.
Extremely quickly.
I'm a happy customer.

*****


*****

No matter where I am, I always try to see people around me as "customers". This allows me to treat them with the courtesy and respect they deserve and it helps me to appreciate their efforts on a deeper level.

Cam

Tags: biztalk, business, cameron, customer, satisfaction, switzer, video
Saturday March 15, 2008 - 02:04pm (JST) Permanent Link | 0 Comments

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