So how many times have we subscribed to a newsletter or something else online and then wanted to unsubscribe one day. When we subscribed we were on in like 10 seconds. But when we want to unsubscribe we get "Please allow upto 7 days for getting removed from our mailing list" ?!
A more blatant example for the WSJ (Wall Street Journal). I took an online subscription that automatically renews every month. Now I was able to subscribe and start using WSJ in no time at all. But when I wanted to unsubscribe I had to make like 10 clicks and then finally I found a page that said you gotta send an EMAIL with your id and address etc. to some id@wsj.com and then they will put you off the hook.... that was SO convenient! *sarcastic*
Ooh they're having a partyyyy!!.. But wait are they so busy partying that they've stopped "working" !?
So I ordered this bluetooth headset for $42 on July 4. Within a day price got reduced to $40. I called and they reduced the price on my order and upgraded shipping to 2 day. I should be happy right? No!!
The item is supposed to ship on 6th and reach me on 8th. But today's 8th and it hasn't even started getting packed. Not only that the price is now $38. So I call again. The customer representative reduces the price and upgrades shipping to one day (saying that I won't be charged for it!). So I should now be happy right ? No!!
I check my amazon account and hey she's charged me $16 for shipping. I call again and FINALLY the product is "supposed" to ship today and reach me on monday. Lets wait and see what happens.
But the main question for Mr. Bezoz is: "If you are such a big successful nice retailer, and have a 30 day price reduction policy, then why don't you simply refund my money 'automatically' whenever the price of the product that I bought goes down" ??? I simply fail to understand.......... :-((