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Strengths, Talent and the One Thing

On strengths


A strength is a naturally occurring talent multiplied by knowledge and skill.


Knowledge is that which is learned.


Skill is knowledge put to practice.


Knowledge and skill increase with experience, education, and use.


Talent is inborn. It is a natural propensity. It cannot be learned.


Talent alone is not enough. A person may have a natural propensity towards music (or art, or sports) but without practice and education, the talent goes to waste.


You may have a talent towards communication but without practical use, experience, knowledge and skill, your talent does little for you.


Strengths, weaknesses and the 80/20 rule.


Spend 80 percent of your time working on strengths (talent), 20 percent on weaknesses.


In the time you spend on your own development, concentrate most of your time (80%) on your natural talents. This will bring you the greatest success, satisfaction and fulfillment. Spend 20% of that time becoming aware of and overcoming your weaknesses.


Not everyone can be successful at anything. The old (American) adage that “if you work hard enough you can be whatever you want” is false. You can do anything you have talent for. You can achieve high levels of success in areas in which you can apply your talents. Wanting isn’t enough - unless what you want coincides with your talent or you can use your talents in achieving what you want.


Strengths, life and the path of least resistance.


As in nature, all things follow the path of least resistance; your path of least resistance is in your talents. It is what comes natural to you. It is the calm waters with the wind filling your sail taking you to your best possible self.


Discover and do what you are meant to do. It is the easiest and most rewarding path you can take.


Step outside of this path and you struggle. It’s the stormy waters, it’s sailing against the wind. It’s working, struggling, fighting for little gain or satisfaction.


We all have to do things that we are not talented at, in which we have a weakness, or which we just don’t like. If these things are taking too much of our time, we are off course, we are off of our path, and we are being dragged down. These things take our energy and give little reward.


The one thing you need to know


For Sustained Individual Success
(from Markus Buckingham’s book “the one thing you need to know”)


Discover what you don’t like doing and stop doing it


What is Sustained Individual Success?


  1. Sustained Success is making the greatest possible impact over the longest period of time.
    1. Requires that you take your natural talents and your enthusiasm and apply yourself to learning role-specific skills and knowledge. [Strength = Talent (Knowledge + Skills)]

    2. “Something special must leave the room when you leave the room.” – P. Drucker


Contenders for the “one thing”


  1. Find the right tactics and employ them.
    1. Doesn’t tell you how to avoid becoming a commodity.

    2. You have different strengths, weaknesses, interests, background, and experience.

    3. Your individuality, not the process, must be the focus.


  2. Find your flaws and fix them
    1. The most commonly held view in the US.

    2. Falsely assumes your greatest room for growth is in your areas of weakness.

    3. You will not, in fact, learn the most in the areas of your weakness.

    4. You will not feel most energized and challenged when fixing your flaws.


  3. Discover your strengths and cultivate them.
    1. Strengths are a consistent part of your personality.

    2. You are most successful when your strengths mesh with the challenge facing you.

    3. Focusing on strengths will lead to success. Finding roles that play to, or building your roles around your strengths will bring about success.

    4. Success will bring about changes – new challenges, responsibilities, and opportunities. Many tempting, but few that continue to use your strengths.

    5. Those changes that don’t play to your strengths, innocuous as they may seem, will actually start to drag you off your best path.

    6. To sustain your success, you must keep yourself alert to subtle changes and take action to correct your course.


Falsehoods


  1. It doesn’t matter if you like your work; you just have to be good at it.
    1. You may well be good at activities you don’t enjoy, but your enjoyment is the fuel to keep practicing, to keep stretching, investing, and pushing yourself to greater levels.


  2. You need a little difficulty in your life, a little grit. No grit, no pearl.
    1. Grit will only grind you down. Time spent in an activity that grates on you is poorly invested time. You will learn little and it will leave you weaker.


  3. Only those already successful have the luxury of cutting their dislikes out of their job.
    1. This is backwards. People who are successful became so because they were unwilling to tolerate aspects of their jobs they didn’t like. Their intolerance caused their success.


What percentage of your day do you spend doing those things you really like?


  1. To sustain your success, assess where and how you are spending your time.

  2. When the answer to this question is below 70 percent, identify the activities getting in the way and take action to remove them.

  3. The more effective you are at this, the more creative, resilient, valuable, and thus the more successful you are.

Quit the role, tweak the role, seek out the right partners, or find an aspect of the role that brings you strength. The longer you put up with aspects of your work you don’t like, the less successful you will be. So, as far as you are able, and as quickly as you can, stop doing them and then see what the best of you, now focused and unfettered, can achieve.


###





 



My Strength Themes

According to the Gallup StrengthsFinder® assessment, my top 5 strengths or strength themes are Intellection, Adaptability, Connectedness, Strategic, and Input.


So, what is a “strength” or a “strength theme”?


Talent is, according to Gallup, a naturally recurring pattern of thought, feeling, or behavior. Knowledge is that which is learned, and skill is knowledge put into practice.


Strength is talent multiplied by knowledge and skill.


When we speak of a “strength” or “strength theme” we’re speaking of one of the 34 “themes” developed by Gallup for their StrengthFinder assessment. Although, using our definitions above, these are really “talent” themes as apposed to “strength” themes. The StrengthsFinder is designed to identify “naturally recurring patterns of thought, feeling, or behavior”.


That there is only 34 defined themes does not limit the population to a specific set of strengths or talents. I’m sure there are other people in the world with the exact same top 5 strength themes as myself. Does that mean that they’re the same as me?


Hardly. Discovering your strength themes is only the beginning. It’s opening the door to further exploration and insight. Everybody develops and uses their strengths in accordance with their own personality, life style, and circumstances. Thus these “themes” are just that – themes or underlying qualities.


To truly understand your strength themes takes, first, awareness, then continued observation of your own actions and preferences as well as reflection on how your strengths manifest themselves in your daily life.


While I won’t go into all 34 themes in this article, here is a list of those themes and you can find out more at The Clifton StrengthFinder Center.

As I discuss my strength themes, first let me say that the definitions and discussions offered by Gallup go into much greater detail than the short descriptions I’m providing here.


1. Intellection


“People strong in the Intellection theme are characterized by their intellectual activity. They are introspective and appreciate intellectual discussions.”


2. Adaptability


“People strong in the Adaptability theme prefer to "go with the flow." They tend to be "now" people who take things as they come and discover the future one day at a time.”


3. Connectedness


“People strong in the Connectedness theme have faith in the links between all things. They believe there are few coincidences and that almost every event has a reason.”


4. Strategic


“People strong in the Strategic theme create alternative ways to proceed. Faced with any given scenario, they can quickly spot the relevant patterns and issues.”


5. Input


“People strong in the Input theme have a craving to know more. Often they like to collect and archive all kinds of information.”


 


My first two thoughts after reading a bit about these strength themes were 1) in regard to Intellection – isn’t everybody like this? And 2) in regard to Adaptability and Strategic – aren’t these a contradiction?


Particularly with our top strength theme, it may be so ingrained in us that we pretty much assume that it is a natural human quality and not something that is unique to ourselves.


While, on one hand, I may say “isn’t everybody like this?” Others will say “wow, there’s really people like that.”


In regard to the Adaptability and Strategic themes – this was an early eye opener for me. I know I’m a very adaptable person. I easily “go with the flow” and rarely make detailed plans in my daily life. Days have a life of their own and even if I plan out my day, early on those plans go out the window because things happen and I adapt.


On the other hand, I also know that I can be very strategic. I see the potential future results of plans and actions taken today and can base decisions on what I see in the future. Throw Connectedness into it, I can see (connect) plans with results that others may think are totally unrelated.


In most cases, Adaptability trumps Strategic. What I learned was that, when necessary, I had to be deliberately strategic. I had to consciously put aside my adaptable tendencies in order to allow myself to be strategic.


 


Input and Intellection kind of go hand in hand and I see them manifesting themselves on a daily basis. I like to read and I like to read about new things that, for whatever reason, pique my interest and give me reason to think.


Here’s an example of what very often happens... I’m looking up information about a particular open-source software package on the Internet. I find the site I’m looking for and I’m reading all about the software (far more than I needed to know at that time). As I’m reading, I come across the bios on the developers. I find out one of the developers is from Vienna, Austria. The next thing I know, I’m reading the history of Austria when I finally shake my head and say “wait a minute, all I needed to know was how to use a certain function in the software.”


Now let me tell you about the “circle of death”.


My “Input” theme means, for me, that I like information. In particular, I like information about people. I like to talk with people. Actually, I like to listen to people – especially when they’re telling me something about themselves.


My “Intellection” theme, in this case, makes me think about what someone has told me. After a conversation, I will most likely be thinking about what you said and reflecting on the information you gave me.


And, of course, I’ll “Connect” that with other things that I know about you or other situations we’ve shared together or past conversations we’ve had together.


After all of this reflection, I may adapt myself to the “new” information I now know about you and I may treat you, react to you, or think about you differently (this shouldn’t be construed as a bad thing, rather this is a better understanding of who you are).


I may also develop new “Strategies” for the future of our relationship (depending on what that relationship is, of course).


Lastly, given all of this new information, I’m going to want to know more. I need more input. And the cycle starts over.


Chances are, if I let this out of control, you’re going to get tired of me, even frustrated with me (some of you know exactly what I mean). On the other hand, when I keep this to a healthy level, we are very likely to develop a decent inter-personal relationship and a good understanding of each other.


Something I value but maybe others don’t. So I have to adapt.


 


I hope these examples show both the value and the detriment of Strengths. Remember, talent is a “naturally recurring pattern of thought, feeling, or behavior”.  As such, strengths are what comes naturally. It is important and advantageous to learn what your talents are and to develop them in to strengths. It’s equally important to know when and how to use your strengths to achieve the greatest effectiveness in your life. Something I’m still learning (and adapting to) every day.


###


 



What Are Your Strengths?

There seems to be a renewed focus, in some circles, on strengths and “the strengths revolution”. Mostly caused by Marcus Buckingham’s new book “Go Put Your Strengths To Work” and his promotional tour.


I had the opportunity to attend one of his early seminars in this tour and was quite impressed with his passion and his presentation.


One of the more depressing facts that he brought out was that since he and Donald Clifton started this so-called strengths revolution, the numbers have gone down.


For example, in 2000, when asked, “which do you think will help you be most successful?”  Only 41% of the respondents answered “building on your strengths” while 59% answered “fixing weaknesses”.


In 2006, the numbers were 37% and 63% respectively.


A 2005 survey showed that only 17% of people spend most of their day playing to their strengths.


In 2006, the number was 14%.


And here’s the one that really kicked me... When asked “When you talk with your manager about your performance what do you spend most time talking about?” - this is what we see:



Only 24% even talk about their strengths.


It’s surprising, yet it’s not. What I’ve seen is that, when being honest, people can readily tell you what their weaknesses are, what they don’t do well. But ask them what their strengths are, and they really have to think about it to come up with an answer.


Our obsession with weaknesses is so ingrained in us that we can’t break away. It started in childhood - whenever there was something that you weren’t good at in school, it became the focus of your (and your parent’s and your teacher’s) attention. Which gets more attention, the A or the F?


(Here’s a thought for parents... find out what strengths were used to produce that A and then figure out how to use those strengths to help pull up the F – don’t ask “why the F?”, ask “why the A?”).


I’ve spent a fair amount of time talking with people about strengths. Particularly, strengths at work. During my conversations, most people seem to understand the power and benefits of focusing on strengths yet nothing gets done. It’s not today’s priority. It’s not a hot item to work on. Yet it’s been shown time and time that focusing on strengths can increase productivity, increase profitability, increase customer satisfaction, decrease employee turnover, and decrease safety incidents – dramatically!


So we just don’t get it. Or maybe we get it, we just don’t know what to do with it. Many of you may have heard my criticism in the past that all of the books from Gallup and Buckingham that focus on strengths always tell us what we need to do – but they don’t tell us how to do it. I think that’s where we get stuck. It makes sense, but how do we implement a strengths based performance program? What does it mean to “discover your strengths”? How can I focus on my strengths when I have to get this (whatever “this” may be) done today?


I think that maybe the best way I can help answer some of these questions is to share my own strengths and my own observations (positive and negative).


I’ll go through my 5 top strengths – according to the Clifton Strengths Finder assessment – and share some of the experiences I’ve had in regard to those strengths...


(Intellection, Adaptability, Connectedness, Strategic, and Input)


      ...next month.


In the mean time, let me share a few more statistics from Buckingham’s presentation...



Why did you take your current Job?





How often do you feel an emotional high from your work?





Do you have the freedom to modify your job to fit your strengths better?




It seems that conventional wisdom tells us that building on strengths at work may be an appealing theory but it won’t actually work. Too many people would be running to their manager or to Human Resources and complain that they’re hindered from sculpting their job in a manner that best suites their strengths, or that they’re simply in the wrong position and that they should be transferred (say, to CEO, or something more suitable).


However, when a national sample of the workforce were asked what their ideal job is, 60% answered “what I’m doing now with increased responsibility” or “a specialized subset of what I’m doing now”. Only 31% indicated a different job.


Asked why they took their current job and most answer “a greater opportunity to do more of what I like to do.


Asked how often they feel an emotional high, and 51% say “about once a week.


Ask them whether they have had the chance to modify their role to fit their strengths and 50% agree that they do.


What this says is that we’re really not that far off. Sure many of us are grossly miscast. But most of us have at least some control over our own activities and most of us are in suitable roles for our strengths.


What the numbers show is that organizations don’t need to re-align jobs and individuals don’t need to hold out for the perfect or “dream” job. Instead, the challenge is: 


“How can we gradually but deliberately increase how often each person plays to his strengths?
How can we get people from ‘once a week’ to ‘most of the time’?


 



The Value of Empowerment - The 6 Levels of Empowerment

Many managers view empowerment as something you either give or you don't. Similar to delegation - you delegate a task or project to someone, thus you empower them to do that task or project.


Types of authority; Power defined; EmpowermentHowever, delegation is wholly separate from empowerment. Delegation may involve empowering someone but the key to empowerment is at what level you actually give power and authority when you delegate.

Often delegation is the act of giving your work to someone else, not necessarily your power and authority.

Empowerment is more than delegation and it’s more than giving your power and authority.

It involves determining and expanding on the level of power and authority you are willing to give and the recipient is willing to take.

Empowerment is not simply empowerment. There are different levels, different applications, and different times and circumstances where you need to use different levels of empowerment with the people your are working with.

Each level of empowerment is progressive, meaning that level 1 is the lowest and gives the least amount of power whereas level 6 is the highest and gives the most amount of power.


One of the beauties of the six levels of empowerment is that it can be the basis of an employee development program. When you look at empowerment as an active plan and work to bring employees up the ladder and to also bring your willingness and trust up the same ladder, you can see just how powerful empowerment can be.

As we go through the six levels of empowerment, think not only of what each means but also how they apply to you in your own work experiences and to those who work for you.


The Six Levels of Empowerment [i]


Level One:  You research; you report; I will decide.



Level one empowerment is the most basic and simple level. It simply says to an employee “you go do the research (for whatever it is) and report back to me what you find. I will make the final decision. I hold the power and authority.”


This may seem too simplistic for our definition of empowerment but you must keep in mind that each activity and each employee requires a specific level of empowerment. Level one may be appropriate for a new hire or for an extremely critical project.


From an employee risk standpoint, this is the safest level. Since the employee is not taking power and authority in making the decision, a bad decision falls on the shoulders of the manager, not the employee.



Level Two:  You research; identify the alternatives; suggest one for implementation; I will decide.



Level two empowerment is only slightly but significantly different from level one. At level two you are not only asking an employee to research, you are also asking that they make a recommendation based off of their findings.


You, the manager, are still holding the power and authority to make the final decision but you’ve empowered your employee to have more input into that decision.


When using empowerment as an employee development program, level two starts to give you a better understanding of what the employee is capable of, how they think and work, and what their decision making processes are. The employee starts to take more responsibility and ownership in the work they are doing.



Level Three:  You research; report what you intend to do; but wait for my approval.



Level three is, again, a subtle but significant difference from level two. Now you’ve given power and authority to your employee to make the decision. “Based off of your research, what are we going to do?” However, you have still retained the power and authority to approve or disapprove their decision.


The “wait for my approval” can be very difficult for people. How long should I wait? How often should I come back to you to see if you’ve made a decision? Are you happy with my suggestion or decision?


A manager actively working on an empowerment program must recognize these difficulties and be clear on their expectations and on setting their employees expectations. A simple “I’ll get back to you with my decision within the next x days” relieves the employee of the above stresses.


Of course, the employee should be responsible (and empowered) enough to be able to say “how long should I wait?”, “When can I expect your decision?”



Level Four:  You research; report what you intend to do; do it unless I say “no.”



A slightly different twist from Level 3. Level four empowerment implies approval of whatever decision the employee has made. Now there is no waiting for your decision but the employee must know, or ask, what it is that may cause you to say “no”. In other words, what would stand in the way of “yes”. Whatever it is, it must be known ahead of time so the employee can ensure that any potential concerns are addressed.


Level 4 is the first truly empowered level for an employee. You, the manager, have given your decision making power and authority to the employee - while still holding the power of the “breaks”, the power to say “hold on, wait a minute…”.



Level Five:  You research; take action; report what you did.



Level five is often the point where many employees will feel that they’ve “arrived”, that they’ve earned your trust and are able to work on their own and take full responsibility and ownership not only of specific tasks or projects, but of their entire role within the organization.


Level five is also the stopping point for many employees. For various reasons, employees may want to report what they’ve done. It may be to ensure that you’re aware of the (great) work that they’re doing, or it may be a feeling of obligation to keep you in the loop.


As with employees, many managers are also not willing to go past level 5. Managers often want and need to know what’s going on. They need to be in the loop if for no other reason than to answer to their manager (depending on their own level of empowerment).



Level Six:  You research; take action, no further communication is necessary.



I think by now you get the progression. At level 6, you’re telling the employee that they’re on their own. They have the power and authority to do what they deem necessary to accomplish the goals of the department and/or the organization.


From an employee risk standpoint, this is where they are out on a limb, so to speak. Nobody is making decisions for them and nobody is watching over their shoulder to make sure that they’re making the right decision.


Level 6 may be a very uncomfortable place for employees. Many do not want to be “out on the limb”. In this case, it’s very easy for the employee to back up a level. Simply by keeping their manager informed about what they are doing (it could be as simple as an occasional email), they’re giving their manager the opportunity and knowledge to oversee their activities.



Conclusion


I believe that a basic understanding of the six levels of empowerment shows that empowerment is not a passive activity; it is an active, deliberate program that involves close examination of each circumstance and each employee.


It should be the manager’s goal to bring each individual up to the next level of empowerment and it should be each employee’s goal to achieve and except each progressive level.


I hope this overview of empowerment was meaningful and useful to you. I also hope that you will consider implementing your own empowerment program within your department and organization.


Think about how useful this tool can be – how powerful empowerment can be - and how much it can increase the quality and performance of your employees.


###




[i] Phillip Van Hooser, MBA,CSP, 2003, 

The Leadership Journey: Practical Skills for Leadership Success.



Thursday February 1, 2007 - 08:42am (EST) Permanent Link | 0 Comments
The Value of Empowerment - Part 1

Original Post: January 2007 KevinBurkholder.net



Empowerment – another over used buzzword and misused concept in today’s business. But what does empowerment mean and how can businesses and employees benefit from empowerment?


 


What does Empowerment mean?


According to Wikipedia: “In the sphere of management and organizational theory, "empowerment" often refers loosely to processes for giving subordinates (or workers generally) greater discretion and resources: distributing control in order to better serve both customers and the interests of employing organizations.”


Many businesses have empowerment programs that have all the good intentions but fail on two accounts. The first is actually empowering employees. Rhetoric may be spoken and intentions may be good, but control and power are still maintained by managers and executives. Second, they lack initiative to train and coach employees to take control. You cannot wave your magic wand and say ”you are now empowered” and expect employees to change. As well, saying “yes, our employees are empowered” does not make it so.


Also from Wikipedia: “Empowerment in the workplace is regarded by critics as more a pseudo-empowerment exercise, the idea of which is to change the attitudes of workers, so as to make them work harder rather than giving them any real power.”


How many of you recognize the latter definition from Wikipedia over the former?


 


Authority and Power


In order to understand what empowerment is, we must first understand a couple of other concepts.


First is authority. There are two types of authority - formal and informal. Philip Van Houser[i] (2003) defines these in his “Leadership Journey” series:



Formal Authority


The organizational power that comes with the position one holds.


Informal Authority


The personal influential power that comes as a result of one person voluntarily choosing to support or follow another.



Second is power. Again, Van Houser defines:



Power


The ability to grant, withhold or withdraw something someone else wants or needs.



So empowerment, or “to empower someone” is to willingly and knowingly grant our official power to others.


Let’s put these concepts to work through example.


An employee comes to you with a request for new equipment. As a manager, you ask a few questions in regard to why this equipment is needed, what it will cost, what is the benefit of having it, and what is the detriment of not having it. You then make a decision.


“Okay, go ahead and get the new equipment.” You’ve just used your formal authority and power to grant something someone else wants or needs. Not only that, you’ve emotionally satisfied that employee simply by (implicitly or explicitly) agreeing with his or her decision on the need and justification for that new equipment.


What if your decision is “well, let’s wait”. Possibly because you want to wait for the next budget cycle or for the results of the next marketing campaign or any number of reasons. You have just used your power to withhold something someone else wants or needs. Now that employee is discouraged, upset, or even angry.


The emotional response of these examples pales in comparison when you withdraw something someone else already has. You can be assured that he or she is going to be disappointed, distressed and frustrated and these emotions can be very difficult to deal with.


We must first understand power before we can understand empowerments. It’s also important to understand the emotional responses from our use of power.


 


Empowerment


Empowerment is “willingly and knowingly granting our official power to another”. Or to give up that official power to grant withhold or withdraw to someone else.


Empowerment is using your power, not to withhold or withdraw, but to grant to another the power that you’ve worked to obtain.


Of course, as said before, you can’t just wave your magic wand and say, “you are now empowered” and expect it to happen. Empowerment takes training and coaching. Especially for employees who are not used to being empowered, they will likely be very hesitant.


What happens when you try to empower a group of employees who have never been empowered before? It depends on their comfort level. It’s much easier to say “no, I’m more comfortable (and safer) to wait to be told what to do; to wait for instruction”. Then again, others may be eager to jump at the chance. They know what needs to be done, why wait?


Empowerment happens at the individual level but only works in a team environment. Employees who do not value team success or are only interested in personal success are more likely to be disinterested in empowerment or worse, will abuse newly obtained power.


Coaching and training is needed at all levels to overcome the potential disadvantages. Managers must learn to let go of their official power. They must learn to coach employees on the appropriate use of the power handed to them in regard to the overall business objectives. Managers must learn to trust their employees even, at times, when they disagree with their decisions. They must focus on outcomes and results rather than procedures.


Employees must learn that their power is not to be abused. The must learn to work together as a team and to make decisions directed towards team success. They must be willing to accept and learn to mitigate risks. Employees must be able to trust their manager, their team members, and themselves.


 


Benefits of Empowerment


Empowerment involves a conceptual mindset geared towards assuring success rather than preventing failure. This is certainly beyond the typical "blame culture" that blocks employees from believing in themselves and their judgments.


People are our most important asset and our most underutilized resource. Independent entrepreneurship and initiative lead to higher levels of employee engagement, increased employee contribution including innovation and productivity, and fewer conflicts due to involvement in the decision making process.


Many organizations are driven by tangible metrics such as profits, output and quality. The benefits of empowerment and involvement tend to be underestimated due to the difficulties of measuring their effects in quantifiable ways.


 


Conclusion


From Wikipedia: Research suggests that the opportunity to exercise personal discretion/choice (and complete meaningful work) is an important element contributing to employee engagement and well-being. There is evidence… that initiative and motivation are increased when people have a more positive attributional style. This influences self-belief, resilience when faced with setbacks, and the ability to visualize oneself overcoming problems. The implication is that “empowerment” suits some more than others, and should be positioned in the broader context an “enabling” work environment.


Empowerment is an important concept and practice in any business. What we’ve covered in this article are simple explanations of authority and power that will, hopefully, lead to a better understanding of empowerment.


In part 2, we’ll talk more about empowerment at work and the six levels of empowerment.


 


###








[i] Phillip Van Hooser, MBA,CSP, 2003,  The Leadership Journey: Practical Skills for Leadership Success.





--
Kevin Burkholder
EarthAsylum Consulting
Getting Work Done Through People.
Getting People Done Through Work.
Web Site : Newsletter : Blog : Store
Tags: business, management, leadership, employee-empowerment, employee-engagement
Sunday December 31, 2006 - 10:23am (EST) Permanent Link | 0 Comments

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